After Sales Service & Repair

Product Recovery Management

At our purpose built factory we bring together all of our experience and skills to offer additional services for repair, rework, remanufacture, upgrade or modification of your products to your specifications.

Axiom offers a service to meet the need of product input from four main categories:-

1. Product that is uneconomic to repair but where the cause of the fault needs to be understood to ensure no epidemic manufacturing or design issue is the cause.
2. Product that has not yet been sold to the end customer but where a modification or repair is required (e.g. a software upgrade was identified as being required whilst the product was being shipped to UK from its manufacturing location in Asia).
3. Product failing in the field that can be economically repaired.
4. Product that has not failed but has been discarded by the consumer for reasons of fashion / cosmetics / ageing functionality / legislation / choice and which therefore requires remanufacture and/or repackaging.